ABOUT ME
My career has always had a focus on projects which help others grow personally and professionally. I have 20+ years of experience as a Full-Stack Web Developer, Application Developer, Instructional Designer, eLearning Developer, Technical Writer, and Video Producer. I am also on a lifelong journey to continue my own education in sciences, literature, and psychology.
PROFESSIONAL EXPERIENCE
Amazon, Inc. – Nashville, TN 04/2021 – Present
Sr. Instructional Designer, Project Manager, and Learning Technology Developer
- Led the five-member Emerging Countries Instructional Design team. Collaborated with Learning Managers in APAC, LATAM, and MENA to develop onboarding and leader development programs for the Amazon Global Operations Learning and Development team.
- Senior Instructional Designer and Project Lead for Amazon Workforce Staffing Operations L&D to develop onboarding and leader development programs for Global Candidate Services teams.
- Designed, developed, implemented, and reported on instructor-led and self-directed programs using SCORM based tools including Articulate Storyline360 and Rise360.
- Managed translations of training materials to Spanish, Portuguese, Arabic, Tagalog, and Japanese.
- Created knowledge assessments, success metric surveys, data analysis reports, and visual dashboards using Qualtrics, Excel, and Quicksight.
- Managed multiple Learning Management Systems (LMS) in Cornerstone and Thinking Cap.
- Leveraged Generative AI tools to create quiz-builders, data analysis generators, and emotional intelligence applications.
- Founding member of the Amazon Women-In-Leadership program; created internal AWS website to manage mentor matching, schedule group meetings, report on attendance, & collect feedback.
Archer Design Studio – Nashville, TN 02/2020 – 04/2021
Owner / Producer / Developer
- Developed websites, marketing materials, training programs, and documentation projects for several small to medium sized businesses.
Growthbound, LLC – Raleigh, NC 01/2018 – 02/2020
Lead Developer
- Lead software developer for Growthbound Software Architect to develop a Salesforce-based custom application for a financial services startup.
- Created API integrations with invoicing platforms to import daily financing opportunities using Apex coding, XML, JSON, OAuth, SOAP, REST, and the Babelway data transformation platform.
- Created a customer facing financing management system using Salesforce Communities.
- Created a financing calculation system using Flow Designer, Process Builder, Workflow Rules, and Apex code.
- Implemented Pardot Campaigns to drive marketing efforts.
- Trained an outsourced development group to assume ongoing development and maintenance of the application.
Kinetic Media Engine, LLC – Nashville, TN 10/2003 – 01/2018
Owner / Producer / Application Developer
- Created The TalentPro Network, a proprietary industry solution for film/television casting and logistic management using Microsoft ASP and SQL Server technologies.
- Managed sales, customer service, client account management, project management, and front & back-end development.
Learning Tree International – Reston, VA 11/1996 - 03/2003
Freelance Instructor and Technical Editor
- Delivered Instructor-Led trainings and workshops across the US and abroad on subjects including HTML, CSS, JavaScript, ColdFusion, SQL Server, PHP, Apache, eCommerce, and more.
- Contributed to course notes and exercises, edited author drafts, and delivered alpha and beta classes to provide focused feedback for improvement prior to launch.
E2 Interactive / The Veritas Group - New York City, NY 04/00 - 02/01
Executive Producer / Lead Developer
- Established the in-house web development arm of the Veritas Group Advertising Agency.
- Developed protocols, hired account executives and web developers, and implemented project management systems.
Optasia Interactive Learning – Philadelphia, PA 01/99 - 04/00
Creative Director
- Designed and developed an e-learning solution for Optasia’s interactive video conference-based training system.
- Led the development of Optasia's learning principles, marketing strategy, and materials.
Dovestail Systems, LLC - Nashville, TN 03/96 - 12/98
Owner / Lead Developer
- Provided creative, marketing, and technology services to financial services businesses.
- Provided creative and technology services to music industry businesses.
- Clients included The TN Bankers’ Association and member banks, MCA Records, The Nashville Entertainment Association, RCA Records, Intermedia Cable, and many others.
Archer Design Studio develops Applications, Websites, Marketing Materials, Training Programs and Documentation Projects for any size business. In-house capabilities include Video Production, Animation, Photography, Print Design, Cloud-Based App Development. Salesforce Admin/Developer/Implementation & 3rd Party App / API Integration.
Kinetic Media Engine, LLC
Owner / Producer / Developer Created and licensed several proprietary CRM/CMS industry solutions which are now owned by Archer Design Studio and available for future projects/business ventures. Clients included Model/Talent Agencies around The Midwest and Southeast US with an aggregate end-user base of over 15,000 members. Included sales, customer service, client account management, project management, front & back-end development on various platforms, database administration and strategic deployment of client solutions which exhibit form, functionality and high level ROI.
Learning Tree International
Freelance Instructor and Technical Editor Contracted to instruct courses from 6 - 32 weeks per year depending on other work commitments. Included travel to venues across US and abroad, teaching classes of 15 to 30 adults, setup of student workstations and classroom network, troubleshooting software, addition of personal experience to each course topic, on-the-fly editing of course notes and proctoring of exams. Technical Editing included contributing to course notes and exercises, editing author drafts, delivery of alpha and beta seminars and rewriting course notes.
Contract Position Hired to create and implement the in-house Web Development arm of the Veritas Group Advertising Agency. Included establishment of development protocols, hiring of account executives and Web developers, design and implementation of project management systems, cross-departmental marketing, account management, establishment of relations with providers.
Creative Director Designer and lead developer of the Web and App based E-Learning Solution to accompany Optasia’s interactive videoconference based training system. Designed the E-Learning development tool, an electronic registrar, test development and delivery systems. Included information architecture, interface design and illustration and database design. Also lead the development of Optasia's fundamental learning principles, marketing strategy and materials.
Owner / Developer Created a proprietary CRM/CMS Website solution for the Community Banking Industry, sales, customer service, client account management, project management, front & back-end development on various platforms, database administration, etc. Clients included The TN Bankers’ Association and 35 of member community banks. Clients also included MCA Records, The Nashville Entertainment Association, RCA Records, McNeely Piggot & Fox PR, The Mayor’s Office Of Film and Television, CedarHouse Productions, Rain Records and many more.